Level: Junior to Mid-level
Location: Reston, Virginia
REQUIRED KNOWLEDGE, SKILL SETS and ABILITIES:
The Director of Business Development is responsible for identifying, penetrating, and developing new business for the Firm. They are responsible for all marketing and direct sales efforts associated with the penetration and development of new accounts in the Branch Marketing Profile including prospecting, telemarketing, qualifying, presenting, selling, and closing business. The Director of Business Development is responsible for keeping sales demand constant and insuring the Bench is clear. It is the Director of Business Development’s job to coordinate all sales contracts for SES and to prepare all billing information associated with the delivery of SES’ services, as well as quoting rates, establishing delivery dates, and negotiating assignment duration.
The Director of Business Development is charged with maintaining detailed records on all potential Clients of the Firm, as well as maintaining a consistent log of all sales activity pertaining to those Clients through the use of SES’ automated records system. They are responsible for communicating all information concerning requirements, availability, extensions, customer billing information, rate changes, and out-dates directly to the SES Branch Team promptly and regularly.
The Director of Business Development is considered the central point of contact for their assigned accounts and, more importantly, the customer service representative for the individual Clients within those accounts. They are responsible for managing all issues concerning their assigned accounts, including the staff members assigned to those accounts. The focus of the Director of Business Development is to grow the account through the smooth delivery of SES services. They must constantly service their three primary "Clients": SES, the Client, and their assigned staff.